Privacy Policy

Last updated: July 29, 2026

General Utility LLC, doing business as Nearer ("Nearer," "we," "us," or "our") operates the Nearer productivity application at nearer.io. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.

By using Nearer you agree to the practices described in this policy.

1. Information We Collect

Account information

When you sign up we collect your email address and, if you sign in with Google, GitHub, or Microsoft, your name and profile picture as provided by that service. We use this to identify your account and communicate with you. Nearer has no passwords — you sign in with one of those providers or with an emailed link.

Content you create

Lists, cards, and any text you enter into Nearer are stored encrypted at rest using AES-256-GCM encryption. The encryption key is held by Nearer and is not stored alongside your data.

Payment information

Payments are processed by Stripe. We do not store your credit card number or payment details. We receive a customer ID and subscription status from Stripe.

Usage information

We collect basic product analytics (pages visited, and a small set of named events such as creating a list, completing a card, or starting a checkout) to understand how Nearer is used. These events are linked to your account ID and email address. We do not record your screen, and we do not capture your clicks or keystrokes automatically. The content of your lists and cards is never included. We do not sell this data or use it for advertising.

Diagnostic information

When something goes wrong we collect error reports containing the technical details needed to fix the fault, such as the error message, the page it occurred on, and browser and device information. Card and list content, email addresses, authentication tokens, and cookies are stripped from these reports before they are sent, and any screen recording attached to an error has all text and images masked.

2. How We Use Your Information

  • To provide, operate, and improve the Nearer service
  • To authenticate your account and maintain your session
  • To process subscription payments via Stripe
  • To respond to your support requests
  • To send transactional emails (e.g. sign-in links, account and billing notices)
  • To diagnose errors and keep the service reliable
  • To comply with legal obligations

We do not sell your personal information to third parties or use it for targeted advertising.

3. Third-Party Service Providers

We use the following third-party services to operate Nearer:

  • Supabase: database and authentication infrastructure — stores your account and your encrypted content
  • Vercel: application hosting and deployment, and web analytics — receives page views and coarse device/country information, without cookies and without identifying you
  • Stripe: payment processing — receives your email address and payment details, which you enter on Stripe's own checkout page
  • Resend: transactional email delivery — receives your email address and the message being sent
  • PostHog: product analytics — receives your account ID, email address, and the usage events described above
  • Sentry: error monitoring — receives the diagnostic information described above
  • Google, GitHub, and Microsoft: sign-in providers, if you choose to use one — they confirm your identity to us and share your email address, name, and profile picture

Each provider operates under its own privacy policy and data processing terms. We share only the minimum information necessary for each provider to perform its function. Apart from Supabase, which holds it only in encrypted form, none of these providers receive the content of your lists and cards — the encryption key is not stored alongside your data.

4. Data Security

Your card and list content is encrypted at rest before being stored in our database. All data is transmitted over HTTPS. While we take security seriously, no system is completely immune to breaches. We will notify you promptly if we become aware of a security incident that affects your data.

5. Data Retention

We retain your data for as long as your account is active. If you delete your account we will delete your personal information and content within 30 days, except where we are required by law to retain it longer.

6. Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Correct inaccurate information
  • Request deletion of your account and data
  • Export your data
  • Withdraw consent where processing is based on consent

To exercise these rights, contact us at support@nearer.io.

7. Children

Nearer is not directed at children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will delete it.

8. Legal Disclosure

We may disclose your information if required to do so by law or in response to a valid legal process such as a court order or subpoena. We will notify you of such requests to the extent permitted by law.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the revised policy on this page with a new "Last updated" date. Your continued use of Nearer after changes are posted constitutes your acceptance of the updated policy.

10. Contact

If you have questions about this Privacy Policy, please contact us at support@nearer.io.